Medical imaging platform

Client anonymous: a dental clinic network and a diagnostic center. Studies used to travel on USB sticks and by email, and every workstation needed its own viewer installed.

USB sticks, email, waiting. Now — a link. And everything opens.

0 sec

clinician time spent installing software

~15

clinics connected (started with 3)

1 click

from the patient record to the study

100%

actions covered by an audit trail

Problem

The network grew, and so did the operational chaos

Medical studies were passed around on USB sticks and by email. The patient waited, the clinician waited, files got mixed up, data went missing, studies arrived late, and the team spent hours moving data by hand.

The software was the second problem. A dedicated viewer had to be installed for every surgeon, every clinician, in every clinic, on every workstation — with the installs, updates, support, failures and device dependency that come with it.

Solution

One platform for the whole network

AI4Live built a centralized DICOM platform: one system for the entire clinic network, where studies are uploaded, stored and opened in the browser with nothing installed on the clinician’s computer.

Upload — the study goes into the system and metadata (patient, study type, date) is detected automatically

CRM integration — the patient record pulls in the related studies by itself

Access for the clinician — one click on the link in the patient record opens the full study in the browser

Role-based access — clinician, technician, administrator: each sees only what their work requires

Audit trail — every action in the system is recorded

White-label — each site can run under its own logo

Scale

From 3 clinics to around 15

The project launched with three clinics. Around fifteen are connected today, and the platform is being developed into a standalone SaaS product, with a wider regional rollout as the next step.

Result

The clinician opens the study in one click

Before

Studies moved on USB sticks and by email

A viewer had to be installed on every workstation

Data was lost and files were mixed up

The team spent time forwarding studies by hand

After

One centralized platform for the whole network

Studies open in any browser, on any device

The patient record links straight to the study

Full audit trail and role-based access

The patient does not wait. The data is not lost. Nobody forwards files by hand.

Next case

AR product cards for spare parts

→